Refund Terms for MELQUARNETH

Welcome to MELQUARNETH. We strive to ensure that our customers are satisfied with their purchases from our website. Please read the following refund terms carefully before making any purchases.

Eligibility for Refunds

Refunds are only offered under specific conditions outlined below. Please ensure you meet all criteria before applying for a refund:

• Items must be returned in their original packaging with all accessories and documentation intact.
• The request must be made within 30 days of the original purchase date.
• Items must be in unused and resalable condition.

Non-refundable Items

Certain items are exempt from being returned and refunded:

• Gift cards
• Downloadable software products
• Health and personal care items

Refund Process

To initiate a refund, please follow these steps:

• Contact our support team at [email protected] with your order number and reason for the refund request.
• Once your request is reviewed, you will receive instructions on how to return your item to us.
• Upon receipt and inspection of your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange the item for the same product, reach out to our support team.

Shipping Returns

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

For more details or inquiries about our refund terms, please contact us at [email protected].

Thank you for shopping with MELQUARNETH!